- All customers are automatically entered into our Loyalty Scheme.
- When you place an online order with us, for every £1 spent (excluding P&P) 1 x reward point is added to your Customer Account.
- The points are added when payment for your order is confirmed.
- Further points are added when you make subsequent online purchases.
- When you reach 100 points or more in your account, the points are automatically converted to a discount at a rate of £5 per 100 points and made available to you at the checkout page You can also check on your current total by visiting "Your Account" then "Reward Account Information".
- When a discount is available, you have the choice of using the discount against the order you are currently placing, or saving it until a later date - to use the discount, just check the appropriate box on the checkout page.
- When a discount is taken, the equivalent number of points will be subtracted from your account.
- If the available discount is greater than the value of you order, then your order will be discounted by 100% (excluding P&P) and the remaining discount will be returned to your account as points.
- If an order is cancelled or refunded, the appropriate number of points will be deleted from your account.
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